Cancellation/Refund Policy

Introduction

WepsTech understands that situations may arise where you need to cancel your enrollment in an online training course.This Cancellation & Refund Policy outlines the conditions under which you may receive a refund for your purchase.

Cancellation & Refund Window

We offer a 30-day money-back guarantee on all online training courses. You may request a full refund within 30 days from the date of purchase.

Conditions for Refunds

To be eligible for a full refund, the following conditions must be met:

• You must request a refund within the specified timeframe (30 days from purchase date).
• You have not accessed more than 80% of the course content (e.g., videos, modules).
• You have not downloaded any course materials (e.g., eBooks, PDFs).

Non-Refundable Situations

Refunds will not be granted in the following situations:

• You request a refund after the specified timeframe (30 days from purchase date).
• You have accessed more than 80% of the course content.
• You have downloaded any course materials.
• You are unsatisfied with the course content, but have not contacted us with your concerns for troubleshooting or alternative solutions.

How to Request a Refund

To request a refund, please contact us at wepstechnology@gmail.com with the following details:

• Your full name
• Email address associated with your account
• The name of the course you wish to cancel
• Your reason for requesting a refund (optional)

Processing Time

Once we receive your refund request, we will review it and process it within 7 business days. If your request is approved, the refund will be issued to the original payment method used for the purchase.

Changes to this Policy

We may update this Cancellation & Refund Policy from time to time. We will post any changes on the Website. You are encouraged to review this Policy periodically for updates.

Contact Us

If you have any questions about this Policy, please contact us at wepstechnology@gmail.com.